Privacy Policy

Last Updated: [July 2026]

1. Who We Are

LS Oxford Language Academy, LDA

Rua do Santuário N.º 46
Arões São Romão
4820-762 Fafe
Portugal

Email: info@ls-oxford.de

Websites:

www.ls-oxford.co.uk
www.ls-oxford.de
www.ls-oxford.com

LS Oxford Language Academy, LDA ("Language Society Oxford", "LSO", "we", "our", or "us") is the data controller responsible for the processing of personal data collected through our websites, educational programmes and related services.

We are committed to protecting your privacy and handling personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Portuguese data protection laws.

2. Information We Collect

We may collect the following categories of personal information:

Parents and Guardians

  • Name

  • Email address

  • Telephone number

  • Billing information

  • Country of residence

  • Booking information

  • Communications with us

Children and Students

  • First name and surname

  • Age and date of birth

  • Language level

  • Class placement information

  • Attendance information

  • Educational progress information

  • Photos, videos or recordings where consent has been provided

Website Visitors

  • IP address

  • Browser type

  • Device information

  • Website usage information

  • Cookie information

3. How We Use Personal Data

We use personal data for the following purposes:

  • Delivering educational programmes

  • Class placement and administration

  • Managing bookings and payments

  • Providing customer support

  • Communicating with parents and students

  • Improving our programmes and services

  • Website analytics

  • Marketing activities where consent has been provided

  • Legal and regulatory compliance

4. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

Contract

Where processing is necessary to provide educational services or fulfil contractual obligations.

Consent

Where you have provided consent, including:

  • Marketing communications

  • Photography and video use

  • Social media content

  • Certain cookies

Legitimate Interests

To improve our services, maintain website security and administer our programmes.

Legal Obligation

Where required to comply with applicable laws and regulations.

5. Children's Data

Because Language Society Oxford provides educational services to children aged 3 to 17, we may process information relating to children.

We only collect information necessary to deliver our educational programmes.

Where required by law, consent for the processing of children's personal data will be obtained from a parent or legal guardian.

Parents and guardians may request access to, correction of or deletion of their child's information at any time by contacting us.

6. Online Lessons and Educational Platforms

Language Society Oxford delivers classes online using Zoom.

Participation in online lessons may involve:

  • Student names

  • Video participation

  • Audio participation

  • Chat messages

  • Educational interactions

Lessons are generally not recorded.

Where recordings or clips are created for educational, training or promotional purposes, we will obtain appropriate parental consent before using identifiable images or video of children.

7. Photography, Video and Social Media

We occasionally use photographs, screenshots, recordings and short video clips from our programmes to:

  • Promote Language Society Oxford

  • Share educational activities

  • Highlight programme experiences

  • Publish content on social media and websites

We only use identifiable images or videos of children where appropriate consent has been obtained from a parent or guardian.

Consent may be withdrawn at any time by contacting us.

8. Payments

Payments may be processed through third-party providers including:

  • Stripe

  • PayPal

These providers process payment information according to their own privacy policies.

Language Society Oxford does not store full payment card details.

9. Analytics and Advertising

We use tools including:

Meta Pixel

Used to understand website activity and improve advertising performance.

Website Analytics

We may use analytics services to understand website usage, improve functionality and measure performance.

These services may use cookies and similar technologies.

Users may manage cookie preferences through our cookie consent system.

10. Cookies

Our websites use cookies and similar technologies.

Cookies help us:

  • Maintain website functionality

  • Improve user experience

  • Understand website usage

  • Measure marketing effectiveness

Where required by law, non-essential cookies are only activated after obtaining your consent.

You may withdraw consent at any time through the cookie settings available on our websites.

11. Sharing Personal Data

We do not sell personal data.

We may share information with:

  • Zoom

  • Stripe

  • PayPal

  • Website hosting providers

  • Technical service providers

  • Professional advisers

  • Regulatory authorities where required by law

All service providers are required to maintain appropriate security and confidentiality standards.

12. International Transfers

Some service providers may process data outside the European Economic Area (EEA).

Where international transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission where necessary.

13. Data Retention

We retain personal data only for as long as necessary to:

  • Deliver our services

  • Maintain educational records

  • Meet legal obligations

  • Resolve disputes

Where information is no longer required, it will be securely deleted or anonymised.

14. Data Security

We implement appropriate technical and organisational measures designed to protect personal data against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

However, no online system can be guaranteed to be completely secure.

15. Your Rights

Under GDPR you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

  • Lodge a complaint with a supervisory authority

Requests may be sent to:

info@ls-oxford.de

16. Changes to This Policy

We may update this Privacy Policy from time to time.

The most recent version will always be published on our websites.

We encourage users to review this policy periodically.

17. Contact Us

LS Oxford Language Academy, LDA

Rua do Santuário N.º 46
Arões São Romão
4820-762 Fafe
Portugal

Email:info@ls-oxford.de